Designing
tailored experiences and solutions around business needs.
Brainlake is a human-centric experience and solution design company that helps organisations turn complex business challenges into customer experiences, digital products and AI solutions ready for implementation.
Tailored AI Solutions Designed Around How Your Business Works
We assess business workflows, identify meaningful AI opportunities and design tailored solutions that support your people, processes and business objectives.
Designing
tailored experiences and solutions around business needs.
Brainlake is a human-centric experience and solution design company that helps organisations turn complex business challenges into customer experiences, digital products and AI solutions ready for implementation.
Tailored AI Solutions Designed Around How Your Business Works
We help organisations identify where AI creates meaningful value and define how it should fit into their teams, workflows and ways of working.
Designing
tailored experiences and solutions around business needs.
Brainlake is a human-centric experience and solution design company that helps organisations turn complex business challenges into customer experiences, digital products and AI solutions ready for implementation.
Tailored AI Solutions Designed Around How Your Business Works
We help organisations identify where AI creates meaningful value and define how it should fit into their teams, workflows and ways of working.
Trusted by organisations across the Middle East and beyond.
Government entities served
Government entities served
Digital journeys launched
Digital journeys launched
Million +
Citizens & customers impacted
Million +
Citizens & customers impacted
We design with purpose, from business needs to implementation readiness.
Business-Led
We start by understanding business objectives, challenges and opportunities.
Human-Centric
We design around real human needs, behaviours and experiences.
Implementation-Ready
We turn opportunities into clear designs, requirements and actionable blueprints that guide implementation.
Government
Making public services easier to use.
Designing accessible, intuitive digital experiences that help government entities better serve citizens, residents and businesses.
Government
Making public services easier to use.
Designing accessible, intuitive digital experiences that help government entities better serve citizens, residents and businesses.
Telecommunications
Simplifying connected experiences.
Designing customer journeys, self-service platforms and enterprise experiences across digital touchpoints.
Telecommunications
Simplifying connected experiences.
Designing customer journeys, self-service platforms and enterprise experiences across digital touchpoints.
Financial Services
Making complex services intuitive.
Designing clear, secure and user-friendly digital experiences for banking, lending and financial services.
Financial Services
Making complex services intuitive.
Designing clear, secure and user-friendly digital experiences for banking, lending and financial services.
Lifestyle
Designing experiences for everyday life.
Creating intuitive digital experiences for discovering, accessing and interacting with lifestyle services.
Lifestyle
Designing experiences for everyday life.
Creating intuitive digital experiences for discovering, accessing and interacting with lifestyle services.
Enterprise
Turning complexity into clarity.
Designing internal systems, business workflows and customer-facing platforms around organisational and user needs.
Enterprise
Turning complexity into clarity.
Designing internal systems, business workflows and customer-facing platforms around organisational and user needs.
We redesigned stc Bahrain’s B2B website and business portal experiences across web and mobile, focusing on clearer navigation, accessible information and a consistent enterprise customer experience.
We redesigned stc Bahrain’s B2B website and business portal experiences across web and mobile, focusing on clearer navigation, accessible information and a consistent enterprise customer experience.
We designed a digital companion experience for parents and caregivers, bringing together guidance, community features and relevant information within an intuitive platform.
We designed a digital companion experience for parents and caregivers, bringing together guidance, community features and relevant information within an intuitive platform.
We redesigned CBD’s corporate banking portal experience, simplifying complex workflows and improving how business customers navigate financial services and transactions.
We redesigned CBD’s corporate banking portal experience, simplifying complex workflows and improving how business customers navigate financial services and transactions.
What Our Clients Say
What Our Clients Say
“Our design partner BrainLake helped to customize and rollout the solution, running weekly workshops to understand stc Bahrain’s business goals and optimize the platform accordingly. One of the great things about BrainLake is the passion & delight they bring to the table. Our users are very happy with it and we’ve now learned to configure it in-house.”
Jinan Saliba
Senior Director of Business Operations
"Collaboration with BrainLake fueled innovation and inspiration - the team dedication, commitment and expertise are remarkable, they bring new perspectives and ideas and are able to generate insightful and unique concepts from thinking through design and delivery of products. BrainLake human centric design capabilities blended with inspiration and creativity brings..."
Assaad Khater
Business Partner
" We first engaged with BrainLake in 2019, when they delivered 4 unique brand guidelines for our products. The BrainLake team headed by Maher, was always present with an excellent and flexible customer service. We then engaged with them to create advertising commercials for our products in 2020 and we couldn’t have made a better choice..."
Dr. Eyad Al Mchref
CEO
“Our design partner BrainLake helped to customize and rollout the solution, running weekly workshops to understand stc Bahrain’s business goals and optimize the platform accordingly. One of the great things about BrainLake is the passion & delight they bring to the table. Our users are very happy with it and we’ve now learned to configure it in-house.”
Jinan Saliba
Senior Director of Business Operations
"Collaboration with BrainLake fueled innovation and inspiration - the team dedication, commitment and expertise are remarkable, they bring new perspectives and ideas and are able to generate insightful and unique concepts from thinking through design and delivery of products. BrainLake human centric design capabilities blended with inspiration and creativity brings..."
Assaad Khater
Business Partner
" We first engaged with BrainLake in 2019, when they delivered 4 unique brand guidelines for our products. The BrainLake team headed by Maher, was always present with an excellent and flexible customer service. We then engaged with them to create advertising commercials for our products in 2020 and we couldn’t have made a better choice..."
Dr. Eyad Al Mchref
CEO
“Our design partner BrainLake helped to customize and rollout the solution, running weekly workshops to understand stc Bahrain’s business goals and optimize the platform accordingly. One of the great things about BrainLake is the passion & delight they bring to the table. Our users are very happy with it and we’ve now learned to configure it in-house.”
Jinan Saliba
Senior Director of Business Operations
"Collaboration with BrainLake fueled innovation and inspiration - the team dedication, commitment and expertise are remarkable, they bring new perspectives and ideas and are able to generate insightful and unique concepts from thinking through design and delivery of products. BrainLake human centric design capabilities blended with inspiration and creativity brings..."
Assaad Khater
Business Partner
" We first engaged with BrainLake in 2019, when they delivered 4 unique brand guidelines for our products. The BrainLake team headed by Maher, was always present with an excellent and flexible customer service. We then engaged with them to create advertising commercials for our products in 2020 and we couldn’t have made a better choice..."
Dr. Eyad Al Mchref
CEO
“Our design partner BrainLake helped to customize and rollout the solution, running weekly workshops to understand stc Bahrain’s business goals and optimize the platform accordingly. One of the great things about BrainLake is the passion & delight they bring to the table. Our users are very happy with it and we’ve now learned to configure it in-house.”
Jinan Saliba
Senior Director of Business Operations
"Collaboration with BrainLake fueled innovation and inspiration - the team dedication, commitment and expertise are remarkable, they bring new perspectives and ideas and are able to generate insightful and unique concepts from thinking through design and delivery of products. BrainLake human centric design capabilities blended with inspiration and creativity brings..."
Assaad Khater
Business Partner
" We first engaged with BrainLake in 2019, when they delivered 4 unique brand guidelines for our products. The BrainLake team headed by Maher, was always present with an excellent and flexible customer service. We then engaged with them to create advertising commercials for our products in 2020 and we couldn’t have made a better choice..."
Dr. Eyad Al Mchref
CEO
Let’s design what’s next.
Whether you’re improving a customer experience, designing a digital product, exploring AI opportunities or looking for specialist expertise, we’re here to help.
Let’s design what’s next.
Whether you’re improving a customer experience, designing a digital product, exploring AI opportunities or looking for specialist expertise, we’re here to help.